Getting Started

Welcome to Mailgun!

APIs are at the heart of Mailgun. While most of the Mailgun service can be accessed through our RESTful HTTP API without the need to install any libraries, we have written libraries for a lot of the popular languages.

Mailgun features can be accessed through the Mailgun Control Panel using your browser and logging in at https://app.mailgun.com/app/dashboard.

If you have questions or need help, please feel free to contact our Support Team at https://app.mailgun.com/support

Let's get started!

Verifying Your Domain

Managing User Roles

Domain Verification

Five reasons why you need to verify your domain:

• To prove you are an authorized sender for the domain
• Verified domains are not subject to a sending limit of 300 emails per day
• No more "sent via Mailgun.org" message in your emails
• Establishes a positive email reputation for your own domain
• Mailgun is less suspicious of traffic that is being sent on verified domains and that reduces the likelihood of being disabled

Types of Domains

There are two types of Domains:

• Sandbox - Used for testing
• Custom - Used for production

Sandbox Domain

Each new Mailgun account is automatically provisioned with a sandbox domain, sandbox <uniq-alpha-numeric-string\>@mailgun.org. This is for testing purposes only. Sandbox domains can only send to authorized recipients.

Your Sandbox Domain allows:

• Sending messages to lists with up to 5 authorized participants
• Receiving Messages
• Tracking

To use your Sandbox Domain:

1. Log in to your Mailgun account
2. Go to the Mailgun Control Panel
3. On the left side control panel, click Sending to expand the sidebar, then click Domains
4. Click on your Sandbox Domain link to go to the Overview page
5. On the Overview page, select API or SMTP to see quick instructions on how to send.

Custom Domains

To be able to use Mailgun in production, your custom domain(s) must be created and verified with Mailgun.

Add your domain:

1. Go to the Mailgun Control Panel
2. Select Domains from the left panel
3. Click the Add New Domains button from the upper right corner
4. Enter your domain name in the Domain name field
5. Select Domain region
6. Choose your IP assignment option
7. Click the Add Domain button

Once a domain has been added, you will receive an email that you will need to respond to so that it can be verified.

Verifying your domain:

Go to Domain Verification Walkthrough for a step-by-step guide on how to verify your domain with Mailgun.

1. Add your domain or subdomain
2. Open your DNS provider and add the two TXT DNS records provide
   • SPF (Sender Policy Framework): Sending server IP validation. This is used by most email providers.
   • DKIM (DomainKeys Identified Email): Like SPF, however cryptographic methods are used for validation.
3. If you would like Mailgun to track clicks and opens, add the CNAME record
4. MX records should also be added, unless you already have MX records for your domain pointed at another email service provider (e.g., Gmail)

Once you've added the records and they've been propagated, your domain will be verified.

Once you've added the two TXT records and they've been propagated, your domain will be verified. Verified domains will show up on the Mailgun Control Panel with a green Verified badge next to it.

For more on how to verify your domain, see this article on Domain Verification Walkthough.

Other DNS Records

• CNAME (Canonical Name) DNS record with value mailgun.org should be added if you want Mailgun to track clicks, opens, and unsubscribes.
• MX (Mail Exchange) records are required if you would like Mailgun to receive route/store messages addressed to the domain recipients. You will need to configure two (2) MX records with values 10 mxa.mailgun.org and 10 mxb.mailgun.org

DNS Records Summary

Common DNS Providers Documentation

Managing User Roles

Role-based access control sets all current users to Admin by default. In order to change roles, there must be at least two users on the account. In order to designate different roles on your account, there must be more than one user.

To see your credentials, or to add a new user:

1. Click on your account name in the upper right corner
2. Under Account Settings, click Security